Arggggg!

I go into work at 7:30 this morning. We open at 9:00. The phone rings at 7:47. Conversation:

Sarah: Thank you for choosing (insert place of work here) this morning. This is Sarah.

Customer: Yeah, uh, I applied for a credit card sometime. And uh I want to know where it is.

Sarah: I would be more than happy to have a personal banker call you when we open at 9:00 and they would be able to give you that information.

Customer: What time is it?

Sarah: 7:47

Customer: So you aren't open?

Sarah: no.

Customer: So what are you doing there then?

Sarah: getting ready for the day so I can answer stupid questions for customers. (kidding, kind of)

Sarah really said: getting ready to open in the next hour and thirteen minutes. I will have a banker call you when we are open for business. Do you have a number I can have them reach you at?

Customer: No. My phones been disconnected. I'll call back.

What is wrong with people? Really? Any answers will be welcome in the comments section.